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"Professional, knowledgable, local agents, great results" |
A Small Sample Of What Our Clients Say About Our Performance |
2021 Testimonials
I chose Marc and Wendy as I had sold with them previously and found them to be great. My experience from start to finish has been great. I find Marc and Wendy to be very knowledgeable, friendly honest and helpful. They made the slightly scary process of selling my home a lot less scary. Marc & Wendy sold my previous 2 properties successfully.They gave me exceptional service then so I did not consider contacting anybody else. Despite numerous flyers in the letterbox at the property from Ray White & Harcourt's who sold properties next door and nearby I wanted to stay loyal to Marc & Wendy. I was concerned they may not list in Rolleston so I was thrilled when they said Yes. The number one difference is clearly the large amount of money saved on commission and marketing cost. Other real estate agents told us that we would lose more on the sale price than we would save on the commission, but we are absolutely convinced that it wasn't the case as we got several high offers in which clearly the buyers had offered their maximum price, with the top ones exceeding our highest hopes. The sale was extremely quick (10 days after listing, only two open homes) which was another bonus. We were extremely pleased with the professionalism and attention to details Marc and Wendy demonstrated in every step of the process. As we were interested in another property they were promoting, we saw how they manage their open homes and had never seen such quality of service before. In summary, we highly recommend Total Realty and particularly Marc and Wendy. We had 2 primary reasons 1. In our very first meeting, Marc and Wendy showed genuine interest in building a relationship with us and while having a friendly conversation, ensured that they asked the right questions to gather all the required details. 2. The low commission rate of Total Realty Marc and Wendy were awesome. Professional, helpful and great to work with. Very pleased with my decision to go with them. Mark and Wendy were amazing!! Answered any questions we had and got us the best outcome. Exceeded all expectations. We choose Total Realty because Wendy and Marc were familiar with the area and we liked the idea that two agents would be at a very busy open home. Being inexperienced with anyting to do with real estate it was important that our first meeting with Wendy and Marc gave us the confidence to put our property in their hands. They impressed with their confidence,knowledge and helpful presentation at our first meeting. Last but not least we liked the low commission Total Realty offered. Great communication and interaction. Took a lot of the pressure off. Made you very comfortable right from the start. Marc and Wendy made that process nice and easy. Great communication. Lovely friendly couple. It was very easy, everything was explained in detail, we felt well supported, we received top quality service, and a fantastic selling price. Thank you so much. Marc and Wendy are very professional and hard working honest people will highly recommend them to anyone. There were several reasons we chose Marc and Wendy: We were referred by friends at the bowling club initially then did some research by going to open homes Marc and were selling and liked their flair and interest in potential buyers,. We chose Total Realty because of Marc and Wendy. We had seen them in action at a number of open homes and were impressed with their Halswell knowledge. Also, the commission rate helped our decision. This is the second house that Mark and Wendy have sold for us with only one open home required! A fast and efficient service and again we got a good purchase price for our home. Wendy is very thorough with the legal side of things and I felt informed throughout the process. Thanks again! Had previously used them to sell my Mum's property and were very impressed with the service. We had previously met Mark and Wendy at another house sale they were managing. They left a good impression with us and hence we decided to contact them to help us sell our property. Total Realty was also able to provide the same level of marketing and support as other real-estate firms but at a much lower cost. I chose Total Realty because of 2 factors. The price of selling a house and the agents Marc/Wendy. I had bought a house through them a year ago and found them extremely professional. Marc and Wendy are extremely professional and personable real estate agents. And on top of that they are two very lovely people. Excellent communication, hard working, attention to detail and a commitment to getting the best price. An outstanding result. Thank you Marc and Wendy.
2020 Testimonials
The impression Marc and Wendy gave us was the most genuine. Fast, easy, informative, happy. We did a lot of research (online, word of mouth, facebook etc.) Marc and Wendy are Halswell locals, they know the market and they are successful. They aren't always 'selling' for example I have seen Marc comment on people's posts on the Halswell Community page who are looking for advice around selling on their own and the comments are always helpful and supportive, they aren't trying to push their services they just come across like down to earth people who want the best for everyone and that is something we love about Marc and Wendy. Great experience, Marc & Wendy were awesome. Job well done. Have dealt with Marc and Wendy before, we really like their manner. We had the best selling experience we have ever had, very little stress, great sensible advice and felt they where working in our best interest. We have bought from Wendy and Marc before and found them easily approachable and friendly so it was an easy decision to go with Total Realty again. Always communicating and reassuring about little issues that may arise in the selling process. Overall, a really good experience to sell with them. Marc & Wendy were brilliant from start to finish. They kept in touch every step of the way and worked with me to achieve a great result in a short time. Can’t recommend them enough. After an internet search I shortlisted 3 real estate agencies that I wanted to talk to. Total Realty made that list because the agency's fees were very competitive and reasonable. However, in the end, I chose Marc and Wendy rather than the company. At our first meeting they were open, organised, honest and friendly and did a great sell without exaggerating or being pushy. They introduced themselves and told me what they could do for us. They certainly delivered on that. I did meet with agents from other agencies but discounted them prior to the appraisal stage because they came across as untrustworthy, their commission fees were also a lot higher than Total Realty. In the end Marc and Wendy won on the basis of their honesty and personalities. Marc and Wendy were friendly and professional. They have excellent knowledge of the real estate business and the Halswell area, and they were committed to maximising their expertise in order to gain the best outcome for us. We initially chose Marc and Wendy for the lower commission rate offered by Total Realty in comparison to Harcourts/Bayleys etc. Then the enthusiasm shown by Marc and Wendy for our home. Combined with their very good knowledge we had confidence that our home would have the best chance of a smooth sale. Marc and Wendy were in constant contact throughout the process and provided very good advice around preparing the home for sale, market comparisons and best sales strategies. We felt comfortable discussing options with them. We also found Marc and Wendy very professional through the handling of the offer process. They were good at telling us what we needed to know to ensure we could make the best decision through the offer and sales process. We received a consistently generous amount of communication from agents with a tremendous amount of experience of the market we lived in. They made things go as smoothly as possible. We were satisfied with the outcome and would recommend Marc and Wendy to anyone looking to sell on the Halswell area. We really enjoyed Marc and Wendy’s honesty and clarity throughout the process. Professional, efficient service, cheaper fees. Excellent service. I have not sold a house or understand much about the process. Marc and Wendy were very patient and accommodating. Reasonable rates and both seemed very dedicated and competent. We chose Wendy and Mark because they are local and know the market. The number of signs selling other properties is encouraging as it indicates popularity for the company - people trust in Total Realty. They came highly recommended, and after our first meeting we were so impressed we didn't need to see anyone else. We really appreciated all the work Wendy and Marc our in to helping us sell our house. They were both dedicated to supporting us through the process and getting a great outcome. Marc and Wendy are the king and queen of halswell. They know the market better than anyone. Also, lower fees. I saw Wendy & Marc in action when I was looking at property previously and was impressed with them. also the 1.25% is very attractive. Over the moon with the result Marc and Wendy gave us. A great experience, Marc and Wendy made the process nice and simple Marc and Wendy know the property market in Halswell so well and the commission is more reasonable than most of the other real estate companies in Christchurch. We really liked the strategies Marc and Wendy use to sell a property. They were very organised, professional and really knew their stuff! From the moment we meet Marc and Wendy they were super friendly, made us feel comfortable and would answer any questions that we had. We had a great experience dealing with Marc and Wendy who explained things in a very simple way.Great communication. Initially chosen for the low real estate commission then after Marc and Wendy went through everything with us at the initial consultation they easily earnt our trust with their honesty and way in which everything was properly explained. They came across confident but also explained the process which would need to be taken if things didn’t go to plan which we really appreciated. We were very impressed with Marc and Wendy. They made selling our home look really easy and were always very professionally and most helpful. They took all the worry away away from us throughout the entire process. We would have no hesitation recommending them to others, they make a fantastic team. Thanks guys. We loved Marc and Wendy’s enthusiasm and professionalism. They really know the Halswell area and we didn’t feel like we were being over sold. The strategy for selling our house was perfect for the market conditions. Marc & Wendy have a lot of signs throughout Halswell so my thought was that they have this area covered which is good. Also the cost structure with Total Realty is good and well explained. Honest, upfront people. Selling a property should be an enjoyable experience, and it was. Listened to what I wanted and delivered with interest. Found Marc and Wendy to be very lovely don't push people into wanting the property found them very laid back and easy to deal with. We purchased our property through them, remembered that they were very thorough and enthusiastic about what they do. Thought it would be great to represent ourselves to sell our house this time. Marc and Wendy were very transparent about the entire process, and gained our trust from the start. The other agency we consulted kept trying to push the auction option on us, even when I explained that they would be first time buyers, using Kiwisaver, which would make an auction more difficult for them, as Marc and Wendy had explained to us. The cost saving was obviously a major decider for us as well. Wendy and Marc were wonderful to deal with, so impressed with their team work and professionalism making the selling process very easy. Sold house after first open home viewing. They made the whole process extremely easy and wouldn't hesitate to recommend them. Thank You. Marc & Wendy gave us first class service in 2013 when we sold our other property so did not consider using anybody else to sell Greenaway Street. They are the best and they proved it again!! We chose Marc and Wendy due to recommendations and due to the price bracket the property was gauged in, the 1.25% commission was more cost effective than alternative agencies. We purchased the house from Marc and Wendy. Great professionality and efficiency. Very clear information about what to do and when. Very good dealing skills when dealing with the purchaser and vendor. Marc & Wendy sold my last house and I was happy with the job they did, and would happily use them again.
2019 Testimonials
Have used Marc and Wendy before, they make the whole process easy, and they make awesome team. Of the agents we interviwed we liked Marc and Wendy the best. There is no way another real estate company could make us the $15,000 difference in commission. Marc and Wendy are a great team. They are upfront and honest and work very hard for you to get your property sold. We were impressed by their team work and professionalism. We knew they would do a very professional job, were able to get results while still working for a low commission company. We have used Marc and Wendy before and very happy with results, so the obvious choice to use again. Marc and Wendy were wonderful to deal with. Very sensible, straightforward, and easygoing. They make the process easy, and we have had quick sales with great prices both times we've used them. Marc and Wendy were very professional but friendly and approachable, efficient and great communicators. We had such a good experience 8 years ago when we bought our first home from Marc and Wendy we couldn't think of anyone we would rather work with to sell our home with. Marc & Wendy were always available to answer any questions we had, and to help us through the sale process, it was reassuring to have them working with us. We chose them for their reputation as the local Halswell experts & the low commission compared to other companies. Quick and easy. Worked in with our needs well. Professional service. Maintained good level of communication throughout process. It was so easy - Wendy and Marc are so professional and know exactly how to market and sell houses. We were so impressed with working with them and they made the selling process so easy. We got more money for our property than we expected and also appreciate them bringing up a protected tree on our site before we went to market so we could get it sorted out before any offers were presented - we really appreciate how hard they worked for us to get the sold sticker. We are so grateful. I chose Total Realty for two reasons - one...reasonable fees. Secondly I had 3 agencies come around to appraise the property and Marc and Wendy were head and shoulders above the rest in terms of their professionalism, enthusiasm, willingness to share information about how the fee structure works and already had information about my house to hand when they came to meet me...which none of the other agencies did. Despite the competitive agent fees, the service we received is extremely higher than we expected. Marc and Wendy will working through with us since the beginning with excellent service, leave us with nothing to worry at all. Marc and Wendy were easy to work with, they communicated well, and were easy to contact with any issues or questions. I was someone who was on the same page, without paying high fees. I couldn't fault Marc & Wendy, their friendly professional attitude, knowledge of the market and the way they explained everything. I was kept in touch along the way which wasn't long as they had an offer after only 8 days and one open home. This was achieved by setting a realistic price and pointing out things that needed attention. I would highly recommend them to anyone wanting to sell. I chose them because they came highly recommended by a friend and the company's realistic commission rate. We chose Marc and Wendy because of the number of properties they had for sale and how quickly they sold. Our neighbor used them and highly recommended them. Very impressed with the professionalism and excellent communication. They were friendly and easy to deal with. Nothing was a problem. We have sold many properties over the years and this was one of the best experiences. We were aware of Total Realty as our son had recently bought a property marketed by Total Realty. Both Marc and Wendy were very efficient and well organised. At all times we were confident that the result would be the best that could be achieved. The end result was more than we expected. I know Marc and Wendy and I know they do a great job especially selling in Halswell. Excellent service, couldn’t fault the experience. Great communication and found a buyer in first 2 weeks We visited one of their other open homes to see what they were like and wanted a low commission company. Marc and Wendy were round for a appraisal within a couple of days. Our first experience with Total Realty was when we bought our home, with Marc and Wendy being the agents and we heard/read that the vendor saved a lot of money, due to the lower commission rate, which appealed to us! : We found Marc and Wendy went beyond all expectations in selling our house. The service was exceptional and we could not expect any more. Total Realty are doing well in the area of sale, this was the initial reason for getting an appraisal from Marc and Wendy. After getting appraisals, Marc and Wendy really stood out. Great team, great presentation, excellent communication. 5 stars. Marc and Wendy are not just experts in the housing market but they both understand people. In selling our house not only did Total Realty save us over $40,000 in Commission, but Marc and Wendy’s mastery resulted in a perfect home for our happy buyers and a great result for us to move on. We had planned to get Total Realty (they had sold the house next door) and an agent from Ray White around to have a chat. We had Total Realty around first and decided we would go with Marc & Wendy, we were impressed with the info they provided. There was plenty of communication from the agents throughout keeping us informed after viewings, they were easy to liase with. This was the type of process we prefer; keeping it simple and honest. We chose Marc and and Wendy for their enthusiasm, experience and competence, plus the low commission. Team Marc and Wendy offer an exceptional service, doing whatever it takes to get the job done. You really feel they are in your corner come what may. Wouldn’t hesitate to use them again!
2018 Testimonials
After meeting Marc and Wendy I felt confident that they will be able to sell my property and the commission rate was attractive. Marc and Wendy definitely exceeded my expectation in selling the property. Everything was quick and communication was excellent. Very happy with our experience selling with Marc and Wendy. They were always professional, willing to answer any questions, were knowledgeable about the market conditions in our area and achieved a great result. Would happily recommend them. We chose them for their lower commission and local knowledge of agents We chose Wendy and Marc because they have the best connections in Halswell. They were very friendly, professional and knowledgable. Have your best interests first and foremost. We met Marc and Wendy when we attended several open homes when looking to purchase the property that we just sold and were impressed with them. The fees were also a big factor in our decision. We were impressed with the experience, professionalism and integrity of Marc & Wendy who were prepared to 'go the extra mile' to ensure a smooth and hassle-free selling experience. They sold us the house we were selling, Halswell specialists. It was made simple from the start, everything was explained clearly and concisely. We purchased the property through Total Realty, Marc and Wendy, in 2015. They were professional and went the extra mile with our purchase. The sale of our property was a difficult one, which presented a number of challenges. Without Wendy's attention to conclude some outstanding matters on behalf of our overseas buyer, we would not have had a satisfactory outcome to our sale. Both Marc and Wendy were very supportive and exceptionally good communicators throughout the process. Wendy and Mark were so personable and assured us of a positive outcome. Their appraisal was professional but not over the top. We knew straight away that Mark and Wendy would get the result we wanted. And yes our home was under offer from the first open home! Our neighbours house was on the market before ours and 11months later it is still on the market. Should have gone to ..........! Marc & Wendy sold one of our previous properties and are great to deal with so made sense to work with them again. Five stars. Marc & Wendy sold Mum & Dad's property for us and we were extremely happy with the way they guided us through the sale, they are the reason we came back to Total Realty. Marc & Wendy have sold two properties for us, they both sold on the first open home. We were guided through each step of the sale with ease which made the experience stress free. Marc & Wendy compliment each other using their strengths and professionalism to the higest standard, their communication was outstanding, they cannot be faulted. Perfect teamwork!! We have really appreciated Wendy and Marc, helpful, knowledgeable, efficient, made the process easier, all went well with our sale. Liked the local agent aspect, and the 1% commission. Highly recommend them and Total Realty. Bought a house from Marc and Wendy in the past, and had observed the way they worked at open homes we attended. They have a high profile in Halswell. Also liked the 1percent commission. Communication was very good. We felt able to voice anything we were worried about. Handy: Locals. Also, Marc and Wendy come across as polite, gentle, yet professional. Not pushy at all. Very easy and quick. Wendy and Marc: the most friendly of real estate agents! Very alert and professional, as well! Great many thanks for your help and advice during the very smooth and straightforward process. I'll definitely give them a call, next time I am in need of buying and/or selling property! Thanks again! Really liked their professional but friendly and down to earth manner. We felt they explained everything really well and were very honest and easy to communicate with. Great communication. Made the whole process as stress free as it could have been. Very nice people, honest and reliable. They were very easy to deal with, helped us through the process and made it all very easy. If we were to sell again we would definitely use them again. We chose Wendy and Marc because of their fee structure, and the approach and upfront communication. The service was very good. Marc and Wendy were great to deal with and followed through on issues quickly and clearly. Liked the agents, bought from them before. Very professional, competent, helpful, knew what they were doing, made it easy. Marc and Wendy were friendly and very approachable, but most of all they had current sales experience and knowledge in our area. The 1% fee is fair. Any more is unreasonable given the changing real estate market and introduction of competitors such as Trade Me. Recommended , and really liked them when I met up. So happy with my selling experience , very professional, friendly and great communication! Absolutely recommended. Wendy and Marc sold my mums home and they made it so easy for us that to use them to sell ours was an easy choice. If all Real Estate Agents (in NZ) conducted their business as Marc & Wendy do, then the industry in general would be held in much higher regard. Marc and Wendy did a wonderful job selling my fathers property for Total Realty I liked working with Wendy and Marc they complemented each other. Service was excellent combined with excellent communication. I must admit I was not sure if we had done the right thing when we signed up with them however they both proved me wrong. We were impressed with the professional attitude of Marc and Wendy. We were given updates and progress reports frequently. We felt agents were really enthusiastic and acted in our best interests. Friendly consultants. Confident and professional. We chose Marc and Wendy from the good feedback from my daughter and son-in-law who had sold through them. Excellent advice and communication all the way through the process. Excellent service! We found the personal touch of Wendy and Marc really satisfying. They were knowledgeable, in touch with the area we were selling in (Halswell) and had a style that was easy and enjoyable to share. Highly recommended duo.
2017 Testimonials
We have family and friends who have successfully sold and purchased through Marc and Wendy who rated them highly. We have used Marc and Wendy to sell a few properties before, and have always enjoyed working with them. We had been to previous open homes where they were the agents and liked the way they operated and their knowledge and approach to selling. We felt we would get better value and effort from having two agents. We would also save a fortune in commission fees. Marc and Wendy did such an amazing job selling our first home. Wonderful service, great communication (being based in Auckland and selling in ChCh), achieved a great sale price. Marc and Wendy were honest (I felt) up front and didn't push themselves onto me. There was no pressure. They allowed me to make my own choice. Exceptional service. I chose Total Realty as I had previously had a good experience with Marc and Wendy when I purchased my first property with them. They are great sellers in the Halswell area, are very easy to deal with and very much on top of their game Marc & Wendy have made selling my property so easy and I'm thrilled with the sale price. They gave me great advice & were very thorough to set it all up ready to market which meant everything. It went smoothly for both me and the buyers and I'm happily recommending them to everyone I know who's thinking of selling. Very professional team, very sympathetic to our position of dealing with a deceased estate. Very thorough and completely honest. Great follow up and explanation of how the house would be marketed, very helpful with EQC matters, no hidden costs outlining everything up front. Marc & Wendy got the house on the market on Tuesday and we had 3 offers by the end of Sunday - at the high end of expectations. Great to deal with. The 1% commission was a big reason. Also I had attended open homes in the past that Wendy and Marc had held and was impressed by their professionalism. I had seen their signs around the area and I really liked Marc and Wendy, especially that they weren't pushy or manipulative but still got great results. We listed with Wendy and Marc after my daughter and her partner bought a house from an elderly couple in the neighbourhood, and we were impressed with the way they conducted themselves, their knowledge of the market in the area and ease of communication throughout the process. I chose Marc and Wendy as I felt they were more knowledgable about the area. I found them to be very positive, easy to deal with and professional at all times. They were prompt with any queries. We had missed a previous property marketed by Marc and Wendy and we liked the way they met all tenderers and spent time to explain the process and the winning bid. It was done very professionally and we appreciated the time they took. The listing process was straight forward and the advertising was fresh and showed our home to the market in the best possible way. Wendy and Marc kept us informed of the progress and we sold in four weeks. Following the signing of the purchase agreement, they have continued to be intimately in the process. We cannot think of any improvements - hard to exceed the current very high level of commitment, experience and can-do approach. Marc and Wendy impressed us with their presentation and won us over. We liked the fact that they worked together to make things happen. We were pleased with the outcome and price that the house was sold for. This is the second time we have used Marc and Wendy to sell our home. We were very satisfied with their service and also the outcome with both sales. They are really easy to deal with and explain everything well and also keep up the contact during the process. We chose Wendy and Marc due to their fees being cheaper than other companies. We found them to be professional and a nice team, with pleasant communication. Marc & Wendy have sold property for us before and we were very happy with the results. They are friendly, efficient and very good at what they do. They are easy to get along with and we would happily recommend them to others. After getting estimates from three other agencies and hearing that all had similar, and in some cases the same marketing and pricing strategies, we decided to list with Total Realty. This is the second house we have sold through Marc and Wendy. We chose them for their great service and great fees. The process was easy, hassle free, professional and we got a great outcome. Five stars. Wendy & Marc are doing an excellent job in their locl area. They give attention to detail, are very professional in their approach and kept informing us of all aspects of the sale of our home. Would certainly use Marc & Wendy for any future sales. Marc and Wendy were easy to deal with and keep us in the loop all the way. We felt they were working for us to achieve the best result . Their appraisal was spot on for the market and was an honest one. We will be recommending them to anyone who is looking to sell a property. Team Marc and Wendy were professional and in a tough market came thru for us. Our solicitor was impressed with their meticulous attention to detail and promptness in getting relevant information thru to her in a timely manner. They took a lot of worry of us. Couldn't be more helpful and friendly. Did a really good job for us. We've been singing their praises to our friends. We liked the concept of Total Realty with the 1% commission. Also our friends had a great experience dealing with Marc and Wendy so we went with them on their recommendation. We had an excellent experience. Marc and wendy were fantastic all the way through. Honest and upfront about everything and followed up on everything too. We chose Wendy and Marc because of their good reputation and low commission. Very easy to deal with, very helpful and worked around our needs. They were cheaper and did the same job as the others promised if not better! In our Halswell neighbourhood we've seen numerous houses with Total Realty, Team Marc and Wendy, signs up. Within a few weeks we saw "Sold" on these same signs. We were impressed by how rapidly these homes sold. We were also swayed by the 1% fee and given the high quality of service we received we would not hesitate in recommending Total Realty to others. We chose Wendy & Marc as a good result was achieved previously for a neighbour. The commission was appealing compared with the 3.95% agents, and the interview went well. My feeling was that Marc & Wendy were good local agents with the ability to obtain offers and see these through to confirmation. We chose Wendy and Marc because of their experience, honesty, realistic commission rate, professional approach and sound strategy. I think their approach is the way of the future if people would only wake up and see the value they represent! Marc & Wendy are a really approachable "fun" couple to work with who know their business extremely well (especially the rules centered around EQC). That proved to make everything run very very smoothly. We cannot thank them enough for their professionalism and the high level of communication they provided. "They" made selling our first home of 26 years smooth and problem free, and we are grateful to them.
2016 Testimonials
We felt that they were very professional in their manner also they give attention to detail which was gerat for us. Any support that we needed was given straight away and nothing was a problem. Their service was perfect and we felt that we could not have been better supported. We felt Marc and Wendy were very professional and experienced and that was one of the main reasons for choosing Total Realty. We also liked the 1% competitive price. They were professional and thorough, we had good feedback from the open homes. Marc managed through his negotiating skills to get us a good price. Whilst Marc & Wendy were totally professional they did it with a caring supportive attitude and kept us informed right from the first response to the 'advertising for sale' and beyond. They treated us and our property with total respect & we greatly appreciated that. Marc and Wendy understood that we just wanted to sell our home - as is. We didn't want to spend money to make money as we just didn't have the time. They gave us a realistic price and timeframe and they were spot on. They really have a good understanding of the Halswell Market. Another agency told us we had to do numerous amounts of work to sell. This is now proven to be untrue as we sold for top $ on our first open home! they are a great team and great to deal with. We choose Marc and Wendy because they were straight up, answered all of our questions and we liked the commission rates. We had had other agents come over however Wendy and Marc were sincere and knew their stuff. It has been a seamless and easy experience for us. The agents were good communicators and answered any questions we had along the way. We have used Marc and Wendy 3 times now and we are always over the moon with the service they provide. I found selling with Total Realty easy as all the worry and stress was taken care of by Wendy and Marc. They were easily cotactable and really looked after me. Friendly and professional people, good information while the sale process was ongoing and an efficient dealing with us and our lawyer. Marc & Wendy gave us excellent advice & were proactive when dealing with prospective buyers. We're sure this made a difference to ensure a quick sale. I corresponded with Marc and Wendy by phone and email throughout the process (as I am based in Australia). I found them very warm and friendly, very informative, very thorough and the whole process non stressful. I had complete trust in them which is what I wanted. We found Mark and Wendy to two of the most helpful agents we have ever dealt with (we have previous sold five houses previously )they priced the house at about the right level and sold within the first 10 days. Fantastic. They made everything so easy. Marc and Wendy were incredibly easy to work with. They explained the whole process fully and were honest and informative about the selling of my house. Wouldn't hesitate to use Total Realty again. Wendy & Marc were very professional and easy to work with. They took the stress out of the process. Questions were answered immediately. The resulting sale exceeded my expectations. We were very pleased with our experience. Highly recommend. We prefer local area real estate agents. Marc and Wendy are straight forward, easy to get hold of and up to date with the market and information,they have good advice for a successful sale, this was our second house they have sold for us so job well done. Marc and Wendy did an excellent job from start to finish. Very professional service. Wendy and Marc were great to deal with, very friendly, upfront and realistic with their marketing and pricing plan. They kept me informed and I felt like they were really trying to do the best by me. I had 2 offers fall over in the first 2 weeks and was ready to pull the house of the market. Marc talked me into having one last open home and we were lucky enough to have another offer I was very happy with. Would definitely recommend and use their services again. Marc and Wendy were very thorough and their experience showed. They were also very willing to get any issues/problems solved right away. Great service. Our experience selling with Marc and Wendy couldn't have been easier. We have sold several houses over the years but this last sale has been by far the least stressful. Particularly helpful is being informed as the purchaser completed each step of the process. We were kept well informed and achieved a great price for our house with several offers to choose from. The whole sale process was smooth and easy. Well what seemed like a straight forward sale was blindsided by findings unknown to us about the property we are selling, But every step of the way Wendy and Marc have been very exceptional in managing the sale even going over and above expectations going the extra mile to make sure everyone was up to date and informed of the proceedings. Three extensions later and a lot of ground work undergone we had our sale. 10/10 would totally use again! Thanks. Excellent quick service. Marc & Wendy sold our house within 10days, a great result. Both are very organised and super efficient. We would certainly recommend their service. Our parents are in their 80s and it is quite an issue for them to be selling their house. Wendy & Mark have been fantastic they have made this experience stress free for us all, they have guided us thru each step with ease. They are great communicators, helpful and very caring and we will be recommending them to anyone we come across needing to sell their property. Wendy and Marc are very professional. They provided us with handy selling advice. Our communication is very smooth even when we are overseas. Definitely recommend Marc and Wendy to any potential vendor. We found the experience a very positive one. Marc and Wendy were very helpful and reassuring and they both worked very hard to get the best result possible for us, which we really appreciated. It was nice dealing with someone who lives locally and has a real interest in the Halswell area. Marc and Wendy were a great team to work with who were up front with what we could get for our house. They were with us with every step of the way and were also there with any questions we had. Marc and Wendy were fantastic to deal with from start to finish, they made selling our property easy and stress free. They were organised right from the start and made sure they had all the paperwork they required from us to speed up the sale. They work so well together as a team. Wendy and Mark we're very approachable and easy to deal with. The difference we saved in commission was a huge factor for choosing Total Realty. Marc and Wendy are very professional. They have been selling for a long time not only through Total Realty but other agencies so they know all the in's and out's of the job. They weren't pushy like other agents and they did what was required in a good time frame when they had to visit or ring up. Everything was positive and they made you feel more relaxed if you were getting worried or didn't know something. Buying our other house (through another agency) wasn't a very good experience and Marc and Wendy guided us through this too as well as selling our house. The lovely phone calls and emails helped a lot. I don't know when they get any sleep!! They sold our house in a week. One open home only :-) Marc and Wendy are awesome agents, always in touch and always ready to help. I am so happy that they sold our house, and so fast! I would have no hesitation in recommending them. Wendy and Marc work so well as a team - friendly, relaxed yet professional. Also the commission rate is very attractive and to have only one open day to achieve a sale is fantastic. They have my recommendation and I wish them well in the future. A very good experience, both Marc and Wendy were exceptionaly friendly and approachable, they understood the needs of the seller and were happy to go out of their way to explain every aspect of the process. We would certainly recommend them to any other sellers and buyers They made the whole process as stress free and straight forward as possible. And the house sold on the first and only Open home! Experienced sales people combined with a low fee makes for great value. Have sold several times before with other agencies and can no longer see how the higher fees can be justified. Excellent performance. Post sale support from Wendy extremely professional. Thank you. Wendy and Marc made the selling of our home very easy and we had full confidence at all stages. They kept us informed during the process and updated us on the progress . We would certainly refer them to anyone selling their house. A really easy experience, Marc and Wendy prepared us well for the sale process and got us offers that exceeded expectations in 4 days. As a buyer I felt extremely well represented by Wendy and Marc. Although they were working hard for the vendors they were very respectful and fair to us as buyers. Despite some challenges with regards to meeting the confirmation date Marc and Wendy were always very encouraging and reassuring. When we sell (in the distant future) we will be using Marc & Wendy to sell our home and to buy a new one. They are a great team and great people. They were highly recommended by neighbours, whose house they sold. Great teamwork, down-to-earth common sense attitude. Perfect advice re presentation and marketing. Communication excellent - they were there every step of the way - left no doubts. Very personable and always on hand for advice. Nothing short of a miracle that they found a new home just around the corner - almost too good to believe how it has worked out. Marc & Wendy did a great job. They got more than we hoped for. Would use them again and will recommend them. We met Wendy and Marc at open homes in the area and chose them due to their extensive knowledge of the Halswell market. They were fantastic. Will be recommending them to family and friends. We had used Marc and Wendy before, found they suited our needs, and were happy with their service. We were given a definite date for marketing and a price guideline which was realistic. We had confidence that it would be handled professionally. My husband was determined to sell privately so after 10 weeks of no bites I convinced him to use a real estate agent, he was not keen but agreed. I got Marc & Wendy around and they gave us their appraisal and explained how they would market our property along with how much it would cost. We felt very comfortable with them straight away and signed up that night. Not only did they sell our home very quickly but we got more than what we were asking selling privately, they got us through the legal difficulties of selling (especially in Christchurch) through to handover of keys. If you are reading this and want to get a reliable agent that works for you then choose Marc & Wendy from Total Realty, they are fantastic and I would highly recommend them, more importantly my husband would. VARIOUS FEEDBACK FROM A RECENT SURVEY
2015 Testimonials
Marc and Wendy are very friendly, approachable and have a good feel for the current market. They didn't try and pressure us but gave an honest appraisal that was in line with our own research. Professional and effective. Very competitive price and was successful in selling our last property. We chose Total Realty firstly because of the 1% commission and secondly because Marc and Wendy live in the area and know it well. Also liked the shorter contract time. I chose Wendy and Marc because they seemed genuine and knew what they were talking about. I found that both Marc and Wendy easy to communicate with. They kept me informed and were very helpful. I called into an open home viewing and was very impressed in the way Marc interacted with the visitors. I decided then that if and when I was to sell Marc would get my call. From the start a very thorough portrait of the Total Realty marketing and selling operation from Wendy left us in no doubt in our minds we had chosen a sharp team who carried us through the whole process right up to the eventual sale. We had previously tried to market privately. After a collapsed private sale, we decide to engage some professionals. We had decided we would try Marc and Wendy, after receiving a lot of positive feedback from previous clients. They were very responsive to our needs, and seemed to be the dominant player in the local market. We were overseas when the first open home occurred, and Marc and Wendy progressed offers with minimal input from us on holiday. Wendy and Marc are friendly, efficient and get the job done. I have recommended Total Realty to a number of people who have asked me "Who is your estate agent". I noticed around the subdivision Marc & Wendy's for sale signs and I was interested so I googled them for more information and decided they were a good team to go with, I also liked the idea of a Team partnership. Marc and Wendy were very helpful, upfront and supportive throughout the whole process and we were very happy with how it all went. It was a lot cheaper than other companies and we felt they actually had the most genuine and professional manner. We can't speak highly enough about Marc and Wendy. We are still buzzing about our sale as we never dreamed we would do so well. They made the entire process very easy. They are motivated, professional and such a pleasure to deal with. Highly recommend them to anyone thinking of selling. I was comfortable with the agents, Wendy and Marc. The sale process was straightforward, photography was excellent, advertising was up quickly and open day went well. Dealing with the offers was well managed and I was satisfied with the result. Wendy and Marc were efficient and gave us good advice. They were good communicators and kept us involved in the process. Were extremely professional. Ours was quite a sticky situation and our house needed a lot of work done on it to get up to scratch. Marc & Wendy were booked in for our appraisal initially. Marc came round and give us some sound advice that I had requested from him. House now looks beautiful. The great advice and empathy from Marc when he came round for our appraisal with no pressure to decide was the turning point for us. We used Marc and Wendy to sell our last home. Marc and Wendy are wonderful to deal with, we have no problem using them again or recommending them to others that are selling. Thanks again for another successful sale :) We put an offer in on a property with Marc and Wendy. Felt there was no need to go to another agency to market our property. Marc and Wendy were very helpful and informative while marketing our property. Their service is excellent with a friendly professional approach. Marc and Wendy were exceptional to deal with from start to finish. Thanks for making the sale of our home so easy! Thanks so much to you and Marc for the great job you guys did!!! Will put you on our highly recommended list and look forward to working with you again in the future if we ever have the opportunity. You guys are great!! Efficient handling of all legal requirements, kept us up to date with progress and helped with unusual obstacles to the sale. Good quick feedback by email to any questions. Friendly and helpful people to deal with. They got a good price for the house for us. It was a very friendly experience with no hassles and I was kept up to date when anything happened. My house was sold after the first open home with three offers presented. All up it took six weeks from the initial contact and moving out. I knew Marc & Wendy had sold a lot of homes in my area so knew they must be worth using. Fantastic.....great marketing and advice. Exceptional sales team! Friend had used Marc & Wendy previously and came highly recommended. Thanks again for everything...being the liaison between myself and the purchaser for my emails with furniture for sale, keys etc. Incredible service considering the number of listings you have and only being 1%! Many many thanks. A great result all around, will certainly be recommending you to anyone wanting to sell in ChCh. Found Total Realty a very professional real estate company with great communication from start to finish. Good market knowledge and positive "best price" attitude. Everything was made clear and understandable. Friendly service and, as said, positive attitude to getting best possible price. Very approachable, thank you. Very professional and courteous at all times. Made some great suggestions about sale prices and presentation. Knew their stuff about EQC related issues in Christchurch. Kept us informed at all times. Good commission rates and friendly and helpful agents. Marc & Wendy were not at all "pushy"..they let us take our own time to decide whether we wanted to list with them or not. They are very efficient and have all the i's dotted & the t's crossed!. Very prompt in coming back to us with any inquiries we may have had. We found the 1% commission attractive, and Marc & Wendy seem to be selling quite a few properties in Halswell, so know the market. All the steps in selling the house were very well explained. We were very pleased with the photographs taken of the property and with the advertising. We chose them as our daughter had used them and recommended their service. I chose Wendy and Marc as I was very impressed with at an open day I had attended. Marc and Wendy are very enthusastic, knowledgable and organised with their opendays. I would not hesitate to use them both again if we sell. Marc & Wendy came & talked to me & their approach for the sale of my property fitted how I wanted my property marketed. I found them to be very honest & easy to talk to. It's been a difficult sale but I have been kept well informed every step of the way. I have found them both very approachable & have received great advice when I've needed it. We were very happy with the service provided. They were realistic with the property market, it showed that they had done there homework in regards to having all the eqc and insurance documents etc ready before the house went to market and saved time at sale time. We noticed as buyers that other agents never had this stuff ready when you asked. They were very friendly and kept in contact through out the sale procedure. They were very approachable people. We have used Total Realty before which we were happy with. Our daughter and partner had used Marc & Wendy successfully and recommended them. Fast and prompt service - courteous and took time - no rushing. Quick response to telephone calls. Would recommend to friends. What can we say, we were daunted by the whole process till we met Marc and Wendy! They made it an absolute breeze, the sales estimate was bang on, and it really felt like they were working very hard to get the best prize for us and definately gave us the quick sale we were after, selling it in under a week for a price we never thought we would get! We will definately be recommending Marc and Wendy and Total Realty! We can't believe it all happened so quickly! Think even Marc & Wendy were a bit stunned! We had just the one open day with about 20 prospective buyers through and then received an offer early the next week. To cap it all off we had bought another property through Marc & Wendy by the end of that week. Marc and Wendy are a great team; totally professional, no non-sense, friendly and sincere. Did an excellent job with my elderly Mums property. Selling my house with Total Realty was a very stress free experience. I found Marc and Wendy easy to deal with and they listened to what I wanted. I would recommend them to any of my friends and colleagues. Always a good experience, no mucking around just do the job and have great results; couldn't be happier. Have used Wendy and Marc before, we like their methods and like the 1% fee. I really liked Wendy and Mark. They made the process of selling very smooth. The commission rate was attractive and they kept everything nice and simple. I felt that it was very good value for money. Very thorough e.g. collating all required paperwork. Excellent communication e.g. constantly updated with progress. Love the fact that from start to finish the process only took 6 days. Over delivered on price by 25K. Chosen because they are a trusted brand with proven success. Marc/Wendy no1 sales team at Total Realty. We found Marc and Wendy to be professional and well organised, and were highly impressed by the service we received. They kept us informed throughout the process and delivered 3 offers all at the level we were hoping for, after only one open home. Wendy and Marc were fantastic from the start right through to the finish. Their communication is outstanding and kept us informed through the whole process. They have a very friendly but honest approach and extremely professional. Other agents said we would not get a high price if we went with Total Realty - they couldn't have been more wrong, we achieved a fantastic price, more than we thought we would get. Marc and Wendy kept us informed all the time while the house was on the market either by email, phone and text. They were truthful and friendly. Lovely couple that we would definetly recommend to others. Marc and Wendy sold my previous property and we were impressed then with the service and the overall cost. It was a no brainer to go back to these two to sell our current home. They are a great team and made great efforts to facilitate this sale. We were always well informed, we received expert advice, and when the sale looked as if it would fail, Marc's negotiation skills made the difference in bringing the sale to fruition. Wendy and Marc were great and kept us informed at all points. They also seemed to work harder to present well, eg in other companies' photos I've been looking at lately, there are clutter objects in the rooms. They went through with the photographer and removed/replaced them room by room so the rooms looked less cluttered in the pictures. I definitely feel our photos are superior to what it seems we would have got with other companies. We believe in the 'offers over' approach as the best way to market. It was a real pleasure to meet you at the Dominion Street open home yesterday and have a quick chat about the property. I've met many agents and I found you were a 'breath of fresh air' as you were so open and friendly. They made the experience straightforward for us, gave us useful advice were encouraging, efficient. We were pleased with the outcome. We had confidence in the salespeople and felt they could achieve just as good a price as any other company. Wendy and Marc were passionate about ensuring we made the most of the property to maximise interest and the advice and encouragement they gave us confidence that they would do all they could to ensure the best price Marc and Wendy were very professional right from our first meeting, and kept us up to date through the whole process. Our neighbour was very pleased with them, and at our first meeting we felt comfortable selling with these guys. We don't have plans to sell again for a long time, however if that changed, we would definitely choose Marc and Wendy again.
2014 Testimonials
I would not hesitate using Marc and Wendy again they both work to get good results. I was very happy with their advice for getting the house ready to sell. I had been to some open homes that Marc and Wendy had and thought they were lovely people and easy to talk to. I found the process very easy and was kept fully informed of what was going on -would definately recommend. We found Marc and Wendy to be highly professional and great to work with. We were kept informed throughout the sale process and nothing was a problem. We really appreciated the great job they did for us. I chose Wendy and Marc because they were partners and worked together on open homes. And of course the lower cost to sell. They were very positive people and helped me out a lot. Nothing was a problem. They helped me with presenting my home just right. No clutter, and advised what to move. They explained everything to me, and told me it was entirely up to me re; setting price and way to sell. Gave me list of houses around me that had sold, and what they sold for. They live in the area and know it. Will recommend to others. Many thanks Wendy and Marc. Highly recommend Total Realty. House sold after 2 open homes for above asking price. Why pay more than 1% with others when you get the same service ?? Thanks Total Realty I would highly recommend Total Realty to people, some think 1% commission therefore less service than another agency with 4% commission. That is so not the case and you get such excellent value for money, regular and honest communication and an agency that really knows its stuff esp in regards to EQC issues. They had far better knowledge of the Halswell market, were honest and straight up to deal with and were very professional in their manner and dealings Really personable agents who filled us with confidence that they could sell our house. Everything was straightforward and honest. Personality of Marc and Wendy played a large part. In addition there was nothing that the other companies could offer that they couldn't. Wendy and Marc really know their stuff. They done an outstanding job for us with the sale of our property. They told us it would sell within the week for x amount, they were 100% correct. They kept us up to date with everything along the way, which was very reassuring. Our lawyer even commented on what a great job they done and said they really know what they are doing. Thanks guys you were outstanding :) Great service from start to finish! On another note, my wife and I started house hunting, a bit of market research gathering in the weekend. We looked through 4 houses, all listed with different companies and the only agents that actually talked to us were Total Realty (team Mark and Wendy)! Big ups to these guys, very friendly and knowledgable. Met Marc and Wendy at an open home and they were friendly, professional and great to deal with. Fantastic service, property sold for above our expectation and the communication was excellent Marc and Wendy were really prepared and had a great understanding of our area. Also the 1% commission is fantastic. We really enjoyed selling with them. Our house sold so fast and we got a great price for it. I would have no hesitation in recommending or using them again. I found Marc and Wendy very lovely. They gave me a rough idea on what we would get for our house, and they were very straight up with me. Great experience, would definately use Marc and Wendy again, they were always available when I had questions, and helped us with a fast sale. Marc and Wendy were recommended by someone we totally trust, which proved to be a great recommendation. A very easy process, explained clearly with no misunderstanding and no stress. A pleasant experience for an emotional thing to sell the family home. We chose Wendy and Marc because of the low commission and the good results they had achieved in the area. Overall a good experience. Ended up selling to a couple that came through when the house was on private sale however the low commission structure made the sale achievable. Both Steve and I want to pass on our gratitude for all the hard work you have done for us (purchasers) in regards to Latern Lane. We are well and truly impressed by your service levels - something we have rarely come across in the realty sector. Once again - many thanks and appreciation. Marc & Wendy are a great team to work with and totally professional in their approach & presentation at all times. They spent time with us discussing the different selling options available, listening to us & then presenting the best marketing strategy for our house and circumstances. We truly believe this approach was the main reason our house sold for the price we wanted at our first open day. We would definitely recommend them. Both Steve and I want to pass on our gratitude for all the hard work you have done for us (purchasers) in regards to Lantern Lane. We are well and truly impressed by your service levels - something we have rarely come across in the realty sector. Once again - many thanks and appreciation. All the best. My experience with Total Realty from listing through to completion of sale was fantastic. I contacted Marc and Wendy after being advised not to go to the 1 percenters by other agencies as apparently they would undersell our property to get a quick sale. From the outset of our first meeting with Marc and Wendy they committed to achieving a price we were happy with. They were a pleasure to deal with and delivered the promise every step of the way. Their approach put us at ease and took the stress out of the sale process. The price they achieved for us was significantly higher than what other agents had suggested we would get for our property. I would recommend Total Realty to anyone selling a property. Couldn't rate Marc & Wendy highly enough, they have represented us well - achieved a fantasic price for us & have been lovely & professional to deal with. Wendy and Marc presented a very professional and friendly service for us. Very pleased with the outcome and overall experience. Could not recommend them highly enough. Marc and Wendy were fantastic! Went out of their way to take on our listing with only weeks before Xmas. Great result, would highly recommend them Very good experience. Made our first time selling a good experience. Great salespeople, lovely people. Would definitely recommend them to others.
2013 Testimonials
Friendly and professional to work with. Had every confidence in their ability and knowledge. Made the whole process as easy as possible. Took every measure to be stress free. Great communication. Overall exceptional service. Lovely couple who gelled with us. First class professional service. Outstanding result following the first and only open home. Extremely knowledgable team. Hope they will be happy to list my rental next year. Friendly - Understanding - Outstanding Wendy and Marc did a great job, our home sold so quickly (we cannot believe it was all done and confirmed within two weeks). Thanks again you were great to work with. Marc and Wendy were very helpful and surpassed our expectations, ie: did beyond what we thought they would do. The house sold very quickly as they said it would. We are very happy sellers. Very good communication, we cannot fault them. Thank you for a great service. I chose Total Realty as I liked the commission rate and after reading about the company online. I was convinced I would get my property sold for the best possible price without comprising on any of the other important aspects that other companies charge for. We developed a rapport from our first meeting and I had full confidence right from that moment on. I was not disappointed. We first met Wendy and Marc at an open day for a house they were selling. We were so impressed with their friendly and professional manner that they were the first people we thought about to sell our own home. Marc and Wendy were excellent from start to finish with the sale of our home. Their communication was instant and we always felt we knew clearly what was happening and what to expect. Our sale price was excellent and sold within a very short time frame. Our sincere thanks to them both. Down to earth, honest and professional. Wendy is up to date with the paperwork. They know what they are talking about and easy to talk to. Would recommend them. Both Marc and Wendy are professional and friendly and made us feel confident that we would receive the best price for our property, which we did. We would happily list another property with them and intend to do so later this year. Marc and Wendy sold for me four years ago and are still as passionate and professional as they were then. I cannot understand why anyone would want to go to any other company. Thanks Total Realty for caring for Christchurch. We had three different estate agents through our house. Wendy and Marc were our choice as we felt they were honest, knew the market and local area well. They were down to earth and most importantly didn't pressure us in any way. Wendy and Marc were fantastic. We purchased through them and sold our house with them as well. They really looked after us and I am going to miss them. Marc and Wendy sat down and talked one on one without pushing, listening to where we wanted to go, then handled the whole process extremely well. Brilliant people. What a great team! Made the process of selling our home so easy - sold at the first open home. Wouldn't hesitate to use Wendy and Marc again. Friendly, professional, knowledgable. We had a wonderful experience. We found Wendy and Marc to be efficient, professional and experienced. A pleasure to deal with. We were very happy with the service we received from Marc and Wendy. They worked very hard to make sure the sale on our house went unconditional so we didn't miss out on a house we had put an offer on. I was very satisfied with the service that was given to us. I would give Marc and Wendy 100% Marc and Wendy were fantastic to deal with. Very professional and totally upfront and honest with the whole deal Would recommend to everyone. We started to look around at local open homes and came across many real estate agents, when coming to sell our house we knew there was only two people we trusted to do a great job, Marc and Wendy took the time to get to know us and what we had done to the property, they had answers if anyone had any questions, always putting us first, next time we sell, they will be our first phone call. - thank you for doing an amazing job Couldn't fault Marc and Wendy. To acheive the sale of our house there were a few hurdles with our conservatory but they remained so postive which fed through to us, so knew it would be resolved. Would have no hesitation in having future dealings with them and have already recommended them to friends and family. Wendy and Marc always go the extra distance which makes them stand out from the other agents. Marc and Wendy were professional and organised in planning the sale of my home. Everything went smoothly thanks to them. Efficient and effective in all the process, making it a stress free experience. Very much appreciated.
2012 Testimonials
Thank you all so very much. I first met Marc and Wendy at the end of October when I had three appraisals completed on my home (2 from other company's). I chose Marc and Wendy after having already done some market research and also due to the enthusiasm and professionalism of their presentation to me. I have been meaning to send you a lovely home-made thank you card for weeks now... well I'm still working on that, so I thought I would send you a thank you e-mail in the mean time! THANK YOU!!!! I really do think you guys are just the best. Despite the obvious stressors and decisions that go with selling a house, you guys went out of your way to make it smooth sailing and were so kind and generous in your support of the big task we had in getting ready to sell quickly! Your communication was fabulous and we really REALLY appreciated your warmth and honesty. We think that the way you and Total Realty work is the best and will always and forever recommend you whenever we get the chance. Listed - sold - got great results. Much better than previous real estate agents. Marc and Wendy sell houses; quickly, efficiently and with a very high level of committment to completion. It's as simple as that. Very highly recommended and worth every cent. Marc and Wendy did a fabulous job and got us a great result. Easy to work with and very positive and supportive throughout the whole process. This was the best experience by far, having bought and sold 3 homes prior. Thank you very much for a professinal service. We have passed on your name to friends and family. Once again thank you. Just a short note to thank you for the smooth sale of our property. It was a pleasure to deal with you both and if you ever need a referral please do not hesitate to contact us, it would be our pleasure to recommend you and your services to anyone. Our experience was fantastic. The agents were so onto it, kept us informed throughout - couldn't have faulted them. Thank you!! Prompt, efficient and hassle-free experience. Marc and Wendy kept us well informed throughout the selling process. Marc and Wendy were outstanding selling our house, lovely people to deal with. Great to do business with. Would recommend Total Realty to everyone selling. We would recommend Marc and Wendy to anyone selling their property. They were very professional and friendly. Although we live in Australia we were kept well informed at all stages. Marc and Wendy were fantastic. They kept us well informed with open homes and general feedback. The advice they gave us was most helpful during the sales process. Thoroughly recommend!! After dealing unsuccesfully with a H******** agent our experience could not have been more different with Marc and Wendy. They were professional yet easy to talk to, fantastic at keeping us informed and always very positive as well as selling our house in a timely manner. Having had experience before, which we don't rate, made us very cautious in choosing Total Realty. This has been a dream sale. Marc and Wendy did exactly what was required and our sale happened within a week. Marc and Wendy provided fantastic service that was above and beyond what I was expecting. They kept me informed and provided information and acheived a great result for me. Thanks heaps - greatly appreciated. We chose Marc and Wendy over 5 other real estate agents and it was the best choice. Marc and Wendy have been totally professional, prompt and listened to our needs at all times. They negotiated for buyer and seller so well that both parties were happy. We would highly recommend Marc and Wendy and have recommended them to friends already.
2011 Testimonials
Wendy and Marc are both friendly, approachable and efficient. Honest appraisal with helpful suggestions. I would recommend them to anyone who intends to buy or sell. A very satisfied seller Me and my wife found Wendy and Mac very honest, reliable,and professional I recommended to one of my friends and they did sell their property through Wendy and Marc. Marc and Wendy from Total Realty gave me expert advice on how to present the property. They kept me informed throughout the process and delivered on their promises resulting in a quick sale. Marc and Wendy are absolutely amazing. From the beginning and exceptional job. Both of them kept us well informed. Would recommend them to everyone. When planning on selling our home we were unsure that we wanted to put ourselves through the stress of dealing with agents and the flow of people that would come through our home; Marc & Wendy did such an amazing job that we should never have worried.
Thanks so much for all your help and support, it is really appreciated; we felt very grateful to have you as our agents. We really appreciated the help given by Marc and Wendy in the marketing and selling of our house. A great result was acheived for us and it was done with no pressure. We would certainly ask Marc and Wendy to act for us again. Hi Wendy and Marc Team Marc and Wendy managed the sale of our property with professionalism and integrity. Their committment did not waver and their communication was always friendly and efficient. They guided us through an arduous time with support, understanding and helpful advice. A big thank you from the Clements family. The service and personal attention we received from Marc and Wendy was exceptional. Throughout the whole sale process they constantly provided us with useful tips in which to best showcase our home and heaps of support with regards to the progression of potential offers on our home. We are happy to say that their knowledge of the housing market and their understanding of the official processes in hand to protect us as clients is extremely reassuring. We really felt that Marc and Wendy were looking after us – something that is greatly missing from a large number of real estate firms. We know that Total Realty only charge 1 % commission, but we never felt like the service they gave us was second rate, we were always provided with outstanding and professional service. We would highly recommend Team Marc and Wendy to help you in this financially significant process, they will really look after you! p.s. And Clementina will always remember you both for the Chuppa Chups..... ;-) I am so happy we chose you guys, the add is awesome!!!
Marc and Wendy did a great job for us and would use them again if we sold another house . Marc and Wendy are genuine upfront agents, a pleasure to deal with. We both felt happy to put our trust in Marc and Wendy. We found Marc and Wendy to be highly professional and thorough in the manner in which they conducted the sale process. At all times they were accessible, helpful and friendly., which made the experience pleasant and unstressful.
Older Testimonials
And also thank you to both you and Wendy for your lovely comments you put on the card that you left on Saturday afternoon – that meant a lot.... We both thank you for your time and professionalism, we were glad to have gone with you. You did a great job advertising and were positive representitives of the house. Your service was great! "You guys are amqzing, thanks so much. Wendy you are on the ball. Great couple. Thanks, we are so lucky to have chosen our agents wisely." Everything went smoothly and we were so glad to get the sale we did in such a tough market. Marc did a really good job in keeping us up to date and being realistic about the market situation. Very friendly agents, easy to deal with. Would use Marc and Wendy again. Marc and Wendy worked together as a great team. We had a very busy week with a large open home. Marc and Wendy managed it very professionally and provided me with an excellent result. Couldn't fault them at all. "He did a very good job. Advising and supporting all the way along. Very pleased with his service". "Will use Marc and Wendy again - great couple - easy to relate to" "Marc was fantastic and I feel we made a friend as well as sold our home. Couldn't have been better" "I found Marc and Wendy to be very professional in their approach. They provided sound advice and worked well as a team. I was particularly impressed with their help prior to our decision to list the property. Marc and Wendy have been very helpful in all ways and I definitely recommend them to anyone who has a house to sell.
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