Well what seemed like a straight forward sale was blindsided by findings unknown to us about the property we are selling, But every step of the way Wendy and Marc have been very exceptional in managing the sale even going over and above expectations going the extra mile to make sure everyone was up to date and informed of the proceedings. Three extensions later and a lot of ground work undergone we had our sale. 10/10 would totally use again! Thanks.
Chosen because: They seemed like the perfect fit for selling our place. With the right pricing and strategy to get the results wanted for the least amount of money.
- Kyle + Liz Pullan
(22 Salmond Street, Hoon Hay)
Excellent quick service. Marc & Wendy sold our house within 10days, a great result. Both are very organised and super efficient. We would certainly recommend their service.
Chosen because you receive the same service at a lower fee.
- Jane and Matthias Kerkman (89 McMahon Drive, Aidanfield) May 2016
Our parents are in their 80s and it is quite an issue for them to be selling their house. Wendy & Mark have been fantastic they have made this experience stress free for us all, they have guided us thru each step with ease. They are great communicators, helpful and very caring and we will be recommending them to anyone we come across needing to sell their property.
- Pauline and Noel Baas (6 Calverton Place, Halswell) May 2016
Wendy and Marc are very professional. They provided us with handy selling advice. Our communication is very smooth even when we are overseas. Definitely recommend Marc and Wendy to any potential vendor.
Chosen because: Great commission. Professional sales history. Expert selling advice.
George Wang and Joyce Xing (8 Addison Place, Halswell) May 2016
We found the experience a very positive one. Marc and Wendy were very helpful and reassuring and they both worked very hard to get the best result possible for us, which we really appreciated. It was nice dealing with someone who lives locally and has a real interest in the Halswell area.
Chosen because: Marc and Wendy have had a lot of success in selling properties in our area. Also recommended by several other people in Halswell.
- Susan and Roger Kingsbury (9 Ernest Gray Place, Halswell) April 2016
Marc and Wendy were a great team to work with who were up front with what we could get for our house. They were with us with every step of the way and were also there with any questions we had.
Chosen: Because out of the other real estate agencies Total Realty gave us the best price we could get our house for.
Katie and William Loper (26 Oakhampton Street, Hornby) March 2016
Marc and Wendy were fantastic to deal with from start to finish, they made selling our property easy and stress free. They were organised right from the start and made sure they had all the paperwork they required from us to speed up the sale. They work so well together as a team. Wendy and Mark we're very approachable and easy to deal with. The difference we saved in commission was a huge factor for choosing Total Realty.
- Amy and Hayden Quartley (337b Main South Road, Hornby) April 2016
Marc and Wendy are very professional. They have been selling for a long time not only through Total Realty but other agencies so they know all the in's and out's of the job. They weren't pushy like other agents and they did what was required in a good time frame when they had to visit or ring up. Everything was positive and they made you feel more relaxed if you were getting worried or didn't know something. Buying our other house (through another agency) wasn't a very good experience and Marc and Wendy guided us through this too as well as selling our house. The lovely phone calls and emails helped a lot. I don't know when they get any sleep!! They sold our house in a week. One open home only :-)
- Michelle and Todd Foster
(84 Westlake Drive, Halswell) April 2016
Marc and Wendy are awesome agents, always in touch and always ready to help. I am so happy that they sold our house, and so fast! I would have no hesitation in recommending them.
- Marian Parkin (8 Bahama Place, Hornby) March 2016
Wendy and Marc work so well as a team - friendly, relaxed yet professional. Also the commission rate is very attractive and to have only one open day to achieve a sale is fantastic. They have my recommendation and I wish them well in the future.
Chosen: Simply Marc and Wendy's persona
Kate Page (41 William Brittan Avenue, Halswell) March 2016
A very good experience, both Marc and Wendy were exceptionaly friendly and approachable, they understood the needs of the seller and were happy to go out of their way to explain every aspect of the process. We would certainly recommend them to any other sellers and buyers They made the whole process as stress free and straight forward as possible. And the house sold on the first and only Open home!
Chosen because: Honest, good value, approachable, genuine, local experience, good information sharing.
- Names withheld (William Brittan Avenue, Halswell) March 2016
Experienced sales people combined with a low fee makes for great value. Have sold several times before with other agencies and can no longer see how the higher fees can be justified. Excellent performance. Post sale support from Wendy extremely professional. Thank you.
Combination of a recommendation based on previous performance of Marc and Wendy, plus the 1% fee.
- Todd Ward and Althea Ward (489 Halswell Road, Halswell) March 2016
Wendy and Marc made the selling of our home very easy and we had full confidence at all stages. They kept us informed during the process and updated us on the progress . We would certainly refer them to anyone selling their house.
Chosen because: Reviews from friends and observations of their signs locally. Word of mouth also .
- Shona and Roger Bewes (37 Stallion Avenue, Halswell) March 2016
A really easy experience, Marc and Wendy prepared us well for the sale process and got us offers that exceeded expectations in 4 days.
- (Details withheld, Hoon Hay) February 2016
As a buyer I felt extremely well represented by Wendy and Marc. Although they were working hard for the vendors they were very respectful and fair to us as buyers. Despite some challenges with regards to meeting the confirmation date Marc and Wendy were always very encouraging and reassuring. When we sell (in the distant future) we will be using Marc & Wendy to sell our home and to buy a new one. They are a great team and great people.
- Pete and Jess (4 Blakistan Place buyers) February 2016
They were highly recommended by neighbours, whose house they sold. Great teamwork, down-to-earth common sense attitude. Perfect advice re presentation and marketing. Communication excellent - they were there every step of the way - left no doubts. Very personable and always on hand for advice. Nothing short of a miracle that they found a new home just around the corner - almost too good to believe how it has worked out.
- "Sandy" Cardno (101 Patterson Terrace, Halswell) February 2016
Marc & Wendy did a great job. They got more than we hoped for. Would use them again and will recommend them.
- Kirsten and Scott (1/5 Gibbs Place, Halswell) February 2016
We met Wendy and Marc at open homes in the area and chose them due to their extensive knowledge of the Halswell market. They were fantastic. Will be recommending them to family and friends.
- (Details withheld, Halswell) February 2016
We had used Marc and Wendy before, found they suited our needs, and were happy with their service. We were given a definite date for marketing and a price guideline which was realistic. We had confidence that it would be handled professionally.
- Alison and Andrew (3/305 Selwyn Street) January 2016
My husband was determined to sell privately so after 10 weeks of no bites I convinced him to use a real estate agent, he was not keen but agreed. I got Marc & Wendy around and they gave us their appraisal and explained how they would market our property along with how much it would cost. We felt very comfortable with them straight away and signed up that night. Not only did they sell our home very quickly but we got more than what we were asking selling privately, they got us through the legal difficulties of selling (especially in Christchurch) through to handover of keys. If you are reading this and want to get a reliable agent that works for you then choose Marc & Wendy from Total Realty, they are fantastic and I would highly recommend them, more importantly my husband would.
We have seen their "For Sale" signs and notice they seem to move property fairly quick so I decided to use them on that basis.
- Tina and Brendon (3 Elmslie Grove, Halswell) January 2016
VARIOUS FEEDBACK FROM A RECENT SURVEY
My dealings this time with Total Realty was as a buyer of a property marketed Marc and Wendy and I found them great to deal with. Extremely friendly and most helpful throughout the process. - Max
We have sold many times in the pass using other companies, But found using total realty to sell our last house to be better by far. We got a great result and I would recommend Total Realty to anyone, it's now our preferred company to use. - Donna and Aaron
Hassle free super easy and loads of fun to deal with. Would happily sell again with you guys. - Helen
We will be recommending you to anyone we know selling or buying. - Sally
Marc and Wendy were fantastic! - Rochelle
We have my wife's dad's home that will be ready to go on the market in approx 4 weeks and Total Realty is top of mind to use due to the very good service we experienced when purchasing a property approx 5mths ago.Great follow up by Marc and Wendy. - Brian
Not only is the relatively low cost of selling via Total Reality an easy decision, we found that the excellent service and level of communication throughout made the process a very positive one. - Warren
Marc and Wendy are great at their jobs :) - Jasmine
I dealt with Wendy in the Halswell area when buying my first house and she was brillant!:) - Rachael
Would only use Total Realty in the future. Would never use company X ever again. - Liz
Had a really positive experience with Total Reality and we are already spreading the word, great service and sales experience without the high commission that the likes of company X charge. - Tina
We spoke with several different firms when selling our house, and Marc and Wendy from Christchurch were the most professional and friendly by a long way. I recommend them to any friends in the area looking to sell. - Anna
Have recommended TR to a lot of friends and family .... Everyone has been impressed with their service. - Carmen
Had great results with a great team (Wendy and Marc) they were great to deal with and achieved a far higher price than company X had suggested we list for. Very happy customers. - Rachel
We found Marc and Wendy very good when selling our property and purchasing another. Professional and friendly. - Gail and Byan
Marc and Wendy great agents. Totally recommended them. - Kim and Jason
Our dealings with Total Realty were excellent on both sides of the ledger, buying and selling :-) Highly pleased on both counts and would use you again in a heartbeat. - Kevin
We brought a unit through you guys awhile ago and felt you worked hard to get the best price for your client we aventuly came to an agreement we were both happy with and found you to be very professional, wouldn't hesitate to use Total Realty if we ever decide to sell. - H & P
Marc and Wendy are very friendly, approachable and have a good feel for the current market. They didn't try and pressure us but gave an honest appraisal that was in line with our own research. Professional and effective. Very competitive price and was successful in selling our last property.
- (Details withheld, Halswell) December 2015
We chose Total Realty firstly because of the 1% commission and secondly because Marc and Wendy live in the area and know it well. Also liked the shorter contract time.
Selling was a good experience. Didn't feel pressured into agreeing to a sale just so a sale was achieved and felt as if they were working for us and not the buyers which doesn't always happen. Also liked the cards left after open homes which told you how many had been through and feedback etc.
- (Details withheld, Halswell) December 2015
I chose Wendy and Marc because they seemed genuine and knew what they were talking about. I found that both Marc and Wendy easy to communicate with. They kept me informed and were very helpful.
- (Details withheld, Halswell) November 2015
I called into an open home viewing and was very impressed in the way Marc interacted with the visitors. I decided then that if and when I was to sell Marc would get my call. From the start a very thorough portrait of the Total Realty marketing and selling operation from Wendy left us in no doubt in our minds we had chosen a sharp team who carried us through the whole process right up to the eventual sale.
- Lesley and Max (34 Rydal Street, Hoon Hay) November 2015
We had previously tried to market privately. After a collapsed private sale, we decide to engage some professionals. We had decided we would try Marc and Wendy, after receiving a lot of positive feedback from previous clients. They were very responsive to our needs, and seemed to be the dominant player in the local market. We were overseas when the first open home occurred, and Marc and Wendy progressed offers with minimal input from us on holiday.
- Nicola and Ryan (43 Dunbars Road, Halswell) November 2015
Wendy and Marc are friendly, efficient and get the job done. I have recommended Total Realty to a number of people who have asked me "Who is your estate agent".
- Cheryl (105 Blankney Street, Hornby) October 2015
I noticed around the subdivision Marc & Wendy's for sale signs and I was interested so I googled them for more information and decided they were a good team to go with, I also liked the idea of a Team partnership.
They provided great service, great communication always emailing, texting, or calling as soon as I needed to know info. Very clear on what they offer and prices up front. Very detailed information on the open home notes for what we needed to know about who went through the home and the comments made. Very smooth and quick sale which is what we love.
- Kirsty and Jordan (23 Greenwich Street, Halswell) October 2015
Marc and Wendy were very helpful, upfront and supportive throughout the whole process and we were very happy with how it all went. It was a lot cheaper than other companies and we felt they actually had the most genuine and professional manner.
- Anna and Joshua(82 Somerfield Street, Somerfield) October 2015
We can't speak highly enough about Marc and Wendy. We are still buzzing about our sale as we never dreamed we would do so well. They made the entire process very easy. They are motivated, professional and such a pleasure to deal with. Highly recommend them to anyone thinking of selling.
- Kim and Jason (74 Patterson Terrace, Halswell) September 2015
I was comfortable with the agents, Wendy and Marc. The sale process was straightforward, photography was excellent, advertising was up quickly and open day went well. Dealing with the offers was well managed and I was satisfied with the result.
- David (7 Bolton Avenue, Spreydon) September 2015
Wendy and Marc were efficient and gave us good advice. They were good communicators and kept us involved in the process. Were extremely professional.
- Dennis (28 Patterson Terrace, Halswell) September 2015
Ours was quite a sticky situation and our house needed a lot of work done on it to get up to scratch. Marc & Wendy were booked in for our appraisal initially. Marc came round and give us some sound advice that I had requested from him. House now looks beautiful. The great advice and empathy from Marc when he came round for our appraisal with no pressure to decide was the turning point for us.
- Thomas and Jennifer (22 Balcairn Street, Halswell) August 2015
We used Marc and Wendy to sell our last home. Marc and Wendy are wonderful to deal with, we have no problem using them again or recommending them to others that are selling.
- Aimee and Shanan (6 Bargrove Close, Halswell) August 2015
Thanks again for another successful sale :)
- Mike and Toni (Staveley Street, Avonhead) July 2015
We put an offer in on a property with Marc and Wendy. Felt there was no need to go to another agency to market our property. Marc and Wendy were very helpful and informative while marketing our property. Their service is excellent with a friendly professional approach.
- Brian and Gail (65 Muir Avenue, Halswell) July 2015
Marc and Wendy were exceptional to deal with from start to finish. Thanks for making the sale of our home so easy!
- M & S (Blankney Street, Hornby) July 2015
Thanks so much to you and Marc for the great job you guys did!!! Will put you on our highly recommended list and look forward to working with you again in the future if we ever have the opportunity. You guys are great!!
- Jess (8 Oriana Cres, Hornby)
Efficient handling of all legal requirements, kept us up to date with progress and helped with unusual obstacles to the sale. Good quick feedback by email to any questions. Friendly and helpful people to deal with. They got a good price for the house for us.
- David (Awatea Road, Wigram) July 2015
It was a very friendly experience with no hassles and I was kept up to date when anything happened. My house was sold after the first open home with three offers presented. All up it took six weeks from the initial contact and moving out. I knew Marc & Wendy had sold a lot of homes in my area so knew they must be worth using.
- Colleen Treacy (9 Rosamund Place, Halswell) June 2015
Fantastic.....great marketing and advice. Exceptional sales team! Friend had used Marc & Wendy previously and came highly recommended. Thanks again for everything...being the liaison between myself and the purchaser for my emails with furniture for sale, keys etc. Incredible service considering the number of listings you have and only being 1%!
- Richard Annett
(5 Penrith Avenue, Somerfield) June 2015
Many many thanks. A great result all around, will certainly be recommending you to anyone wanting to sell in ChCh. Found Total Realty a very professional real estate company with great communication from start to finish.
- Wayne and Dianne (54 Sparks Road, Hoon Hay) June 2015
Good market knowledge and positive "best price" attitude. Everything was made clear and understandable. Friendly service and, as said, positive attitude to getting best possible price. Very approachable, thank you.
- Megan and Scott (60 Fern Drive, Halswell) June 2015
Very professional and courteous at all times. Made some great suggestions about sale prices and presentation. Knew their stuff about EQC related issues in Christchurch. Kept us informed at all times. Good commission rates and friendly and helpful agents.
- Shirley & David (37 Sylvan Street, Middleton) June 2015
Marc & Wendy were not at all "pushy"..they let us take our own time to decide whether we wanted to list with them or not. They are very efficient and have all the i's dotted & the t's crossed!. Very prompt in coming back to us with any inquiries we may have had. We found the 1% commission attractive, and Marc & Wendy seem to be selling quite a few properties in Halswell, so know the market.
Sharon & Russell (33 Parklea Avenue, Halswell) May 2015
All the steps in selling the house were very well explained. We were very pleased with the photographs taken of the property and with the advertising. We chose them as our daughter had used them and recommended their service.
- James and Dianne (12 Sioux Avenue, Wigram) May 2015
I chose Wendy and Marc as I was very impressed with at an open day I had attended. Marc and Wendy are very enthusastic, knowledgable and organised with their opendays. I would not hesitate to use them both again if we sell.
- Leanne (3 Owens Terrace, Upper Riccarton) April 2015
Marc & Wendy came & talked to me & their approach for the sale of my property fitted how I wanted my property marketed. I found them to be very honest & easy to talk to. It's been a difficult sale but I have been kept well informed every step of the way. I have found them both very approachable & have received great advice when I've needed it.
- Paula (9 Shanaway Close, Halswell) April 2015
We were very happy with the service provided. They were realistic with the property market, it showed that they had done there homework in regards to having all the eqc and insurance documents etc ready before the house went to market and saved time at sale time. We noticed as buyers that other agents never had this stuff ready when you asked. They were very friendly and kept in contact through out the sale procedure. They were very approachable people. We have used Total Realty before which we were happy with.
- Sarah and Aaron (19 Rearsby Drive, Halswell) April 2015
Our daughter and partner had used Marc & Wendy successfully and recommended them. Fast and prompt service - courteous and took time - no rushing. Quick response to telephone calls. Would recommend to friends.
- Ian and Francis (14 Oakview Lane , Cashmere) April 2015
What can we say, we were daunted by the whole process till we met Marc and Wendy! They made it an absolute breeze, the sales estimate was bang on, and it really felt like they were working very hard to get the best prize for us and definately gave us the quick sale we were after, selling it in under a week for a price we never thought we would get! We will definately be recommending Marc and Wendy and Total Realty!
We chose them because we had seen on TradeMe that they were selling properties in our area in no time, and we were after a quick sale.
- Simone and Sean (61 Dickson Crescent, Hornby) April 2015
We can't believe it all happened so quickly! Think even Marc & Wendy were a bit stunned! We had just the one open day with about 20 prospective buyers through and then received an offer early the next week. To cap it all off we had bought another property through Marc & Wendy by the end of that week.
We chose Total Realty because of the reasonable selling fees, recommended by friends, excellent marketing brochure, good photos on websites of other Total Realty properties for sale, helpful advice on presentation for open day and really listened as to how we wanted to sell our home - no pressure to auction.
- Marion and Gerald (9a Indira Lane, Cashmere) March 2015
Marc and Wendy are a great team; totally professional, no non-sense, friendly and sincere. Did an excellent job with my elderly Mums property.
- Irene (15a Kaiwara Street, Hoon Hay) March 2015
Selling my house with Total Realty was a very stress free experience. I found Marc and Wendy easy to deal with and they listened to what I wanted. I would recommend them to any of my friends and colleagues.
I chose Total Realty because of Marc and Wendy. I had met them several times before in other open homes and I found them to be very helpful and approachable. I enjoy dealing with them as they are not pushy sales people and every time I met them in an open home they were very relaxed and down to earth, which was very refreshing.
- Patricia (35 Barrowclough Street, Hoon Hay) March 2015
Always a good experience, no mucking around just do the job and have great results; couldn't be happier. Have used Wendy and Marc before, we like their methods and like the 1% fee.
- Dianne and Colin (10 Brookford Place, Westmorland) March 2015
I really liked Wendy and Mark. They made the process of selling very smooth. The commission rate was attractive and they kept everything nice and simple. I felt that it was very good value for money.
- Kerry (37a Branston Street, Hornby) March 2015
Very thorough e.g. collating all required paperwork. Excellent communication e.g. constantly updated with progress. Love the fact that from start to finish the process only took 6 days. Over delivered on price by 25K. Chosen because they are a trusted brand with proven success. Marc/Wendy no1 sales team at Total Realty.
- Rhys and Olivia (36 Bewdley Street, Spreydon) March 2015
We found Marc and Wendy to be professional and well organised, and were highly impressed by the service we received. They kept us informed throughout the process and delivered 3 offers all at the level we were hoping for, after only one open home.
We have seen Marc and Wendy work in our area, with open homes and on TradeMe. We believed they had a good grasp of what we needed (a quick sale for the best price), and 1% commission made it worthwhile using an agent rather than having a private sale.
- Chelsea and Luke (33 Dominion Avenue, Somerfield) March 2015
Wendy and Marc were fantastic from the start right through to the finish. Their communication is outstanding and kept us informed through the whole process. They have a very friendly but honest approach and extremely professional. Other agents said we would not get a high price if we went with Total Realty - they couldn't have been more wrong, we achieved a fantastic price, more than we thought we would get.
We choose Total Realty mainly because of their commission fees but also because of Marc & Wendy's high amount of houses they have listed, particularly in the past year.
- Karen and Andrew (115 Kaiwara Street, Hoon Hay) February 2015
Marc and Wendy kept us informed all the time while the house was on the market either by email, phone and text. They were truthful and friendly. Lovely couple that we would definetly recommend to others.
- Julie and Mike (24 Westlake Drive, Halswell) February 2015
Marc and Wendy sold my previous property and we were impressed then with the service and the overall cost. It was a no brainer to go back to these two to sell our current home. They are a great team and made great efforts to facilitate this sale. We were always well informed, we received expert advice, and when the sale looked as if it would fail, Marc's negotiation skills made the difference in bringing the sale to fruition.
- Warren and Marie (8 Marymere Place, Hornby) February 2015
Wendy and Marc were great and kept us informed at all points. They also seemed to work harder to present well, eg in other companies' photos I've been looking at lately, there are clutter objects in the rooms. They went through with the photographer and removed/replaced them room by room so the rooms looked less cluttered in the pictures. I definitely feel our photos are superior to what it seems we would have got with other companies. We believe in the 'offers over' approach as the best way to market.
- Deb and Rex (79 Blankney Street, Hornby) February 2015
It was a real pleasure to meet you at the Dominion Street open home yesterday and have a quick chat about the property. I've met many agents and I found you were a 'breath of fresh air' as you were so open and friendly.
- Lisa (from an open home) January 2015
They made the experience straightforward for us, gave us useful advice were encouraging, efficient. We were pleased with the outcome. We had confidence in the salespeople and felt they could achieve just as good a price as any other company.
- Alison and Andrew (9 Shamrock Place, Halswell) January 2015
Wendy and Marc were passionate about ensuring we made the most of the property to maximise interest and the advice and encouragement they gave us confidence that they would do all they could to ensure the best price
They kept us informed every step of the way and even gave back the unused advertising portion of the payment made - we have sold several houses in the past and never had that before! excellent !
- Isabel and Steve (6 Marsack Cres, Halswell) January 2015
Marc and Wendy were very professional right from our first meeting, and kept us up to date through the whole process. Our neighbour was very pleased with them, and at our first meeting we felt comfortable selling with these guys. We don't have plans to sell again for a long time, however if that changed, we would definitely choose Marc and Wendy again.
- Charlotte (10 Burbank Drive, Halswell) January 2015
Chosen because: we sold a neighbours property
I would not hesitate using Marc and Wendy again they both work to get good results. I was very happy with their advice for getting the house ready to sell.
- Chris (43 Ensign Street, Halswell) December 2014
I had been to some open homes that Marc and Wendy had and thought they were lovely people and easy to talk to. I found the process very easy and was kept fully informed of what was going on -would definately recommend.
- Michele Coad (38 Dunstan Crescent, Hornby) December 2014
Chosen because: previously seen at other open homes
We found Marc and Wendy to be highly professional and great to work with. We were kept informed throughout the sale process and nothing was a problem. We really appreciated the great job they did for us.
- Heath (19 McBeath Avenue, Hoon Hay) December 2014
Chosen because: we sold a neighbours property
I chose Wendy and Marc because they were partners and worked together on open homes. And of course the lower cost to sell. They were very positive people and helped me out a lot. Nothing was a problem. They helped me with presenting my home just right. No clutter, and advised what to move. They explained everything to me, and told me it was entirely up to me re; setting price and way to sell. Gave me list of houses around me that had sold, and what they sold for. They live in the area and know it. Will recommend to others. Many thanks Wendy and Marc.
- Carol (4 Edward Stafford Avenue, Halswell) December 2014
Highly recommend Total Realty. House sold after 2 open homes for above asking price. Why pay more than 1% with others when you get the same service ?? Thanks Total Realty
- Randell (13 Patterson Terrace, Halswell) November 2014
I would highly recommend Total Realty to people, some think 1% commission therefore less service than another agency with 4% commission. That is so not the case and you get such excellent value for money, regular and honest communication and an agency that really knows its stuff esp in regards to EQC issues. They had far better knowledge of the Halswell market, were honest and straight up to deal with and were very professional in their manner and dealings
- Kirsten (47a McMahon Drive, Halswell) November 2014
Really personable agents who filled us with confidence that they could sell our house. Everything was straightforward and honest. Personality of Marc and Wendy played a large part. In addition there was nothing that the other companies could offer that they couldn't.
- Michelle (30 Mariposa Crescent, Halswell) October 2014
Wendy and Marc really know their stuff. They done an outstanding job for us with the sale of our property. They told us it would sell within the week for x amount, they were 100% correct. They kept us up to date with everything along the way, which was very reassuring. Our lawyer even commented on what a great job they done and said they really know what they are doing. Thanks guys you were outstanding :)
- Islay and Aaron (2/80 Brynley Street, Hornby) October 2014
Great service from start to finish!
- Kathleen (9 Kilbride Gardens, Halswell) September 2014
On another note, my wife and I started house hunting, a bit of market research gathering in the weekend. We looked through 4 houses, all listed with different companies and the only agents that actually talked to us were Total Realty (team Mark and Wendy)! Big ups to these guys, very friendly and knowledgable.
- Nic (buyer from an open home) September 2014
Met Marc and Wendy at an open home and they were friendly, professional and great to deal with. Fantastic service, property sold for above our expectation and the communication was excellent
- Angela Monro (16 Penruddock Rise, Westmoreland) August 2014
Marc and Wendy were really prepared and had a great understanding of our area. Also the 1% commission is fantastic. We really enjoyed selling with them. Our house sold so fast and we got a great price for it. I would have no hesitation in recommending or using them again.
Aimee Patchett (7 Hedge Close, Halswell) July 2014
I found Marc and Wendy very lovely. They gave me a rough idea on what we would get for our house, and they were very straight up with me. Great experience, would definately use Marc and Wendy again, they were always available when I had questions, and helped us with a fast sale.
- Sam and Mark (5 Ensign Street, Halswell) July 2014
Marc and Wendy were recommended by someone we totally trust, which proved to be a great recommendation. A very easy process, explained clearly with no misunderstanding and no stress. A pleasant experience for an emotional thing to sell the family home.
- Yvonne Borrill (100 Richardson Terrace, Opawa)
We chose Wendy and Marc because of the low commission and the good results they had achieved in the area. Overall a good experience. Ended up selling to a couple that came through when the house was on private sale however the low commission structure made the sale achievable.
S (16 Goldney Close, Lincoln) June 2014
Both Steve and I want to pass on our gratitude for all the hard work you have done for us (purchasers) in regards to Latern Lane. We are well and truly impressed by your service levels - something we have rarely come across in the realty sector. Once again - many thanks and appreciation.
- Helen and Steve (Halswell) June 2014
Marc & Wendy are a great team to work with and totally professional in their approach & presentation at all times. They spent time with us discussing the different selling options available, listening to us & then presenting the best marketing strategy for our house and circumstances. We truly believe this approach was the main reason our house sold for the price we wanted at our first open day. We would definitely recommend them.
- Liz and Mike (4 Goldney Close, Lincoln) May 2014
Both Steve and I want to pass on our gratitude for all the hard work you have done for us (purchasers) in regards to Lantern Lane. We are well and truly impressed by your service levels - something we have rarely come across in the realty sector. Once again - many thanks and appreciation. All the best.
Helen and Steve (purchasers in Halswell)
My experience with Total Realty from listing through to completion of sale was fantastic. I contacted Marc and Wendy after being advised not to go to the 1 percenters by other agencies as apparently they would undersell our property to get a quick sale. From the outset of our first meeting with Marc and Wendy they committed to achieving a price we were happy with. They were a pleasure to deal with and delivered the promise every step of the way. Their approach put us at ease and took the stress out of the sale process. The price they achieved for us was significantly higher than what other agents had suggested we would get for our property. I would recommend Total Realty to anyone selling a property.
- Martin O'Connor (62B Sabys Road, Halswell) April 2014
Couldn't rate Marc & Wendy highly enough, they have represented us well - achieved a fantasic price for us & have been lovely & professional to deal with.
- Donna Creighton (51 Eaglesome Ave, Halswell) March 2014
Wendy and Marc presented a very professional and friendly service for us. Very pleased with the outcome and overall experience. Could not recommend them highly enough.
- Stephen Harris (8 Sommerville Cres, Halswell) February 2014
Marc and Wendy were fantastic! Went out of their way to take on our listing with only weeks before Xmas. Great result, would highly recommend them
- Tony and Emma (3 Dunaverty Place, Yaldhurst) January 2014
Very good experience. Made our first time selling a good experience. Great salespeople, lovely people. Would definitely recommend them to others.
- Melissa (8 Bahama Place, Hornby) January 2014
Friendly and professional to work with. Had every confidence in their ability and knowledge. Made the whole process as easy as possible.
- Janette Frier (4 Crocus Lane, Halswell) December 2013
Chosen because: seen at other open homes
Took every measure to be stress free. Great communication. Overall exceptional service. Lovely couple who gelled with us.
- Jenny and Peter Wright (8 Addison Place, Halswell) December 2013
Chosen because: seen at prior open home
First class professional service. Outstanding result following the first and only open home. Extremely knowledgable team. Hope they will be happy to list my rental next year.
- Kath Tarpey-Ward
(25 Westlake Drive, Halswell) November 2013
Friendly - Understanding - Outstanding
- Jim and Lenore
Brittain (168b Springs Road, Hornby) November 2013
Wendy and Marc did a great job, our home sold so quickly (we cannot believe it was all done and confirmed within two weeks). Thanks again you were great to work with.
- Joy and Ray Worsford (32 Rempstone Drive, Halswell) October 2013
Chosen because: referral
Marc and Wendy were very helpful and surpassed our expectations, ie: did beyond what we thought they would do. The house sold very quickly as they said it would. We are very happy sellers. Very good communication, we cannot fault them. Thank you for a great service.
- Don and Keren Pierce (2 Coronado Place, Russley) October 2013
I chose Total Realty as I liked the commission rate and after reading about the company online. I was convinced I would get my property sold for the best possible price without comprising on any of the other important aspects that other companies charge for. We developed a rapport from our first meeting and I had full confidence right from that moment on. I was not disappointed.
- Trish Anderson (68a Cobra Street) September 2013
Chosen because: read about Total Realty online (and we all love cats)
We first met Wendy and Marc at an open day for a house they were selling. We were so impressed with their friendly and professional manner that they were the first people we thought about to sell our own home.
They worked hard to get the top dollar for our property and kept us informed every step of the way. It was a pleasure to deal with them and we will not hesitate to recommend them to friends and family.
- Garry and Karen Beaumont (11 Eaglesome Ave, Halswell) September 2013
Chosen because: they had seen us at an open home
Marc and Wendy were excellent from start to finish with the sale of our home. Their communication was instant and we always felt we knew clearly what was happening and what to expect. Our sale price was excellent and sold within a very short time frame. Our sincere thanks to them both.
- Sybrand van Schalkwyk (33 Fern Drive, Halswell) August 2013
Chosen because: referred from previous clients
Down to earth, honest and professional. Wendy is up to date with the paperwork. They know what they are talking about and easy to talk to. Would recommend them.
- Colleen and Shane (2 Okuku
Place, Hornby) August 2013
Chosen because: they had seen us at an open home
Both Marc and Wendy are professional and friendly and made us feel confident that we would receive the best price for our property, which we did. We would happily list another property with them and intend to do so later this year.
- Kathy Dixon (80 Foremans Road, Hornby) July 2013
Marc and Wendy sold for me four years ago and are still as passionate and professional as they were then. I cannot understand why anyone would want to go to any other company. Thanks Total Realty for caring for Christchurch.
Gilcrest (42 Somerville Cres, Halswell) July 2013
Chosen because: previous clients
We had three different estate agents through our house. Wendy and Marc were our choice as we felt they were honest, knew the market and local area well. They were down to earth and most importantly didn't pressure us in any way.
- Kathryn Fallon (3 Balcairn Street, Halswell) June 2013
Wendy and Marc were fantastic. We purchased through them and sold our house with them as well. They really looked after us and I am going to miss them.
- Lucy Evans (39a Nottingham Avenue, Halswell) June 2013
Marc and Wendy sat down and talked one on one without pushing, listening to where we wanted to go, then handled the whole process extremely well. Brilliant people.
- Andy Simmonds (3 Mallet Place, Halswell) June 2013
What a great team! Made the process of selling our home so easy - sold at the first open home. Wouldn't hesitate to use Wendy and Marc again. Friendly, professional, knowledgable.
- Amy Collins (39 Marquess Ave, Halswell) May 2013
We had a wonderful experience. We found Wendy and Marc to be efficient, professional and experienced. A pleasure to deal with.
- A. Mulligan (24 Manhire Street, Somerfield) May 2013
We were very happy with the service we received from Marc and Wendy. They worked very hard to make sure the sale on our house went unconditional so we didn't miss out on a house we had put an offer on.
- Toni Pettitt (27 Nottingham Avenue, Halswell) May 2013
I was very satisfied with the service that was given to us. I would give Marc and Wendy 100%
- J.F Gaskell ( 40 Blakehall Place, Hoon Hay)
Marc and Wendy were fantastic to deal with. Very professional and totally upfront and honest with the whole deal Would recommend to everyone.
- Wendy Jackson (66 Roydon Drive, Templeton) April 2013
We started to look around at local open homes and came across many real estate agents, when coming to sell our house we knew there was only two people we trusted to do a great job, Marc and Wendy took the time to get to know us and what we had done to the property, they had answers if anyone had any questions, always putting us first, next time we sell, they will be our first phone call. - thank you for doing an amazing job
- Troy & Helen (58 Checketts Ave, Halswell) March 2013
Couldn't fault Marc and Wendy. To acheive the sale of our house there were a few hurdles with our conservatory but they remained so postive which fed through to us, so knew it would be resolved. Would have no hesitation in having future dealings with them and have already recommended them to friends and family.
- Jennifer and Ted Neumann (60 Barrington Street, Cashmere) March 2013
Wendy and Marc always go the extra distance which makes them stand out from the other agents.
- Sandra Leys (Wrights Road, Spreydon) February 2013
Marc and Wendy were professional and organised in planning the sale of my home. Everything went smoothly thanks to them. Efficient and effective in all the process, making it a stress free experience. Very much appreciated.
- Angela Wright (3 Stanaway Close, Halswell) January 2013
Thank you all so very much. I first met Marc and Wendy at the end of October when I had three appraisals completed on my home (2 from other company's). I chose Marc and Wendy after having already done some market research and also due to the enthusiasm and professionalism of their presentation to me.
As I live in Oamaru I did not meet with them again until 7 November when I signed all the necessary paperwork and the photographer took the photos. The first open home was held on Sunday 10 November and by Monday the 11th I had 4 offers on the table. Subsequently my home was sold and the money was in the bank by 7 December.
This most incredible journey in the space of one short month was outstanding. I cannot praise enough the way they handled everything. Communication, presentation, and total commitment to selling my property was fantastic. The legal secretary who dealt with Marc and Wendy also was very impressed as she had no trouble getting answers and results to her enquiries during this time. My lawyer and the same legal secretary were amazed with the commission due as we have no 1% sales teams here in Oamaru and they asked me twice did I have this right.
Last but not least after the sale was completed on Friday 7 December I received a cheque in the mail on Saturday 8 December. Just one day after the sale for the unused part of the marketing money which had been paid up front. All this without even asking for it.
Once again thank you all for making this all happen. The quality of service I recieved was more than I have ever recieved from any previous 3-4% commission agents.
- Joanne McGaughey ( 3-72a Springs Road, Hornby) November 2012
I have been meaning to send you a lovely home-made thank you card for weeks now... well I’m still working on that, so I thought I would send you a thank you e-mail in the mean time! THANK YOU!!!! I really do think you guys are just the best. Despite the obvious stressors and decisions that go with selling a house, you guys went out of your way to make it smooth sailing and were so kind and generous in your support of the big task we had in getting ready to sell quickly! Your communication was fabulous and we really REALLY appreciated your warmth and honesty. We think that the way you and Total Realty work is the best and will always and forever recommend you whenever we get the chance.
- Michelle Trudgeon (Stourbridge Street, Somerfield) November 2012
Listed - sold - got great results. Much better than previous real estate agents.
- Leo (10 Brixton Street, Hornby) October 2012
Marc and Wendy sell houses; quickly, efficiently and with a very high level of committment to completion. It's as simple as that. Very highly recommended and worth every cent.
We were selling an old, slightly earthquake damaged
property in Christchurch, while travelling in Western Australia. Marc and Wendy managed the sale process efficiently and got us two good offers from the first open home.
Their communication was good; we were
kept well informed of any issues and they helped us resolve them.
They were excellent at keeping the buyers interested and motivated during a somewhat fraught post-offer negotiation period.
Overall we are extremely pleased with their level of professionalism, committment and determination to keep the sale process on track.
We would strongly recommend them.
- Chris Lampard and Carole Livesey (159 Selwyn Street, Spreydon) October 2012
Marc and Wendy did a fabulous job and got us a great result. Easy to work with and very positive and supportive throughout the whole process.
- Gavin and Megan Harwood (3 Neave Place, Hillmorton) July 2012
This was the best experience by far, having bought and sold 3 homes prior. Thank you very much for a professinal service. We have passed on your name to friends and family. Once again thank you.
- Sharon and Bart Thompson (36 Kinsella Crescent, Halswell) June 2012
Just a short note to thank you for the smooth sale of our property. It was a pleasure to deal with you both and if you ever need a referral please do not hesitate to contact us, it would be our pleasure to recommend you and your services to anyone.
- Jennifer Rea (26 Kinsella Crescent, Halswell) June 2012
Our experience was fantastic. The agents were so onto it, kept us informed throughout - couldn't have faulted them. Thank you!!
- Karen and Brent Conlan (4 Martell Place, Hoon Hay) May 2012
Prompt, efficient and hassle-free experience. Marc and Wendy kept us well informed throughout the selling process.
- Mike Fowler - out of town vendor (76 Kaniere Avenue, Hornby) May 2012
Marc and Wendy were outstanding selling our house, lovely people to deal with.
- Jeanette Rooney (23 Rolleston Drive) April 2012
Great to do business with. Would recommend Total Realty to everyone selling.
- Pamela Wilson (8 Bronte Way, Rolleston) April 2012
We would recommend Marc and Wendy to anyone selling their property. They were very professional and friendly. Although we live in Australia we were kept well informed at all stages.
- C Sparks ( 454a Main South Road, Hornby) March 2012
Marc and Wendy were fantastic. They kept us well informed with open homes and general feedback. The advice they gave us was most helpful during the sales process. Thoroughly recommend!!
- C Kleiss (7a Mathers Road, Hoon Hay)
After dealing unsuccesfully with a H******** agent our experience could not have been more different with Marc and Wendy. They were professional yet easy to talk to, fantastic at keeping us informed and always very positive as well as selling our house in a timely manner.
I would always recommend Marc and Wendy, they will get you results.
- H Travethan (15 Glen Arrife Place, Halswell) February 2012
Having had experience before, which we don't rate, made us very cautious in choosing Total Realty. This has been a dream sale. Marc and Wendy did exactly what was required and our sale happened within a week.
- E and B Finlay (12 Rooney Place, Halswell) February 2012
Marc and Wendy provided fantastic service that was above and beyond what I was expecting. They kept me informed and provided information and acheived a great result for me. Thanks heaps - greatly appreciated.
- A Scott (9 Granton Lane, Spreydon) January 2012
We chose Marc and Wendy over 5 other real estate agents and it was the best choice. Marc and Wendy have been totally professional, prompt and listened to our needs at all times. They negotiated for buyer and seller so well that both parties were happy. We would highly recommend Marc and Wendy and have recommended them to friends already.
- The Kimbers (56 Nottingham Avenue, Halswell) January 2012
Wendy and Marc are both friendly, approachable and efficient. Honest appraisal with helpful suggestions. I would recommend them to anyone who intends to buy or sell. A very satisfied seller
- D Waugh (20a Aylmer Street, Somerfield) December 2011
Me and my wife found Wendy and Mac very honest, reliable,and professional I recommended to one of my friends and they did sell their property through Wendy and Marc.
- Gils & Daliya Joseph (24 Dunstan Crescent, Hornby) November 2011
Marc and Wendy from Total Realty gave me expert advice on how to present the property. They kept me informed throughout the process and delivered on their promises resulting in a quick sale.
- C Beardsley (1/170 Grimseys Road, Redwood) October 2011
Marc and Wendy are absolutely amazing. From the beginning and exceptional job. Both of them kept us well informed. Would recommend them to everyone.
- P Shaikh (Oriana Cres, Hornby) October 2011
When planning on selling our home we were unsure that we wanted to put ourselves through the stress of dealing with agents and the flow of people that would come through our home; Marc & Wendy did such an amazing job that we should never have worried.
Its not often these days that you get to deal with people and companies that give you the utmost respect and treat you as humans; Marc & Wendy with the backing of Total Realty went above and beyond our expectations doing an amazing job of putting us at ease, treating us with respect and ensuring that the entire sales process went smoothly.
We will be and have recommended Total Realty to everyone that we talk to about the sale of our house; I could go on all day about how impressed we are but wont :)
Thank you Total Realty and a special thank you to Marc & Wendy – we will be forever grateful.
- R Collins (Dryden Ave, Rolleston) September 2011
I found Marc and Wendy very friendly and professional. The whole exercise went very smoothly with really early results. I would recommend Total Realty to anyone for their friendly service and prompt attention, not to mention their really attractive fees.
- S Wallace (6a Dalkeith Street, Hoon Hay) August 2011
Thanks so much for all your help and support, it is really appreciated; we felt very grateful to have you as our agents.
- D and C(Penrith Ave, Sommerfield) August 2011
We really appreciated the help given by Marc and Wendy in the marketing and selling of our house. A great result was acheived for us and it was done with no pressure. We would certainly ask Marc and Wendy to act for us again.
- D and C again (Penrith Ave, Sommerfield) August 2011
Hi Wendy and Marc
Thanks for your letter, I am impressed. This is my 4th house and the little extras that you do certainly impress.
- Sandra (Cicada Place, Hornby) July 2011
Team Marc and Wendy managed the sale of our property with professionalism and integrity. Their committment did not waver and their communication was always friendly and efficient. They guided us through an arduous time with support, understanding and helpful advice. A big thank you from the Clements family.
- Steve and Vicky (Halswell Junction Road, Halswell) May 2011
The service and personal attention we received from Marc and Wendy was exceptional. Throughout the whole sale process they constantly provided us with useful tips in which to best showcase our home and heaps of support with regards to the progression of potential offers on our home. We are happy to say that their knowledge of the housing market and their understanding of the official processes in hand to protect us as clients is extremely reassuring. We really felt that Marc and Wendy were looking after us – something that is greatly missing from a large number of real estate firms. We know that Total Realty only charge 1 % commission, but we never felt like the service they gave us was second rate, we were always provided with outstanding and professional service.
We would highly recommend Team Marc and Wendy to help you in this financially significant process, they will really look after you!
p.s. And Clementina will always remember you both for the Chuppa Chups..... ;-)
-Yolanda, Tony and Clementina (Birchfield Close, Prebbleton) May 2011
I am so happy we chose you guys, the add is awesome!!!
- Kristie J, (Cobra Street, Halswell) April 2011
Marc and Wendy did a great job for us and would use them again if we sold another house .
- D and T Lennon (1 Bernadette Street, Halswell) March 2011
Marc and Wendy are genuine upfront agents, a pleasure to deal with. We both felt happy to put our trust in Marc and Wendy.
- K and A, (Glenburn Place, Avonhead) Feb 2011
We found Marc and Wendy to be highly professional and thorough in the manner in which they conducted the sale process. At all times they were accessible, helpful and friendly., which made the experience pleasant and unstressful.
- Dianne and Pete, (Norris Street, Prebbleton) Jan 2011
And also thank you to both you and Wendy for your lovely comments you put on the card that you left on Saturday afternoon – that meant a lot....
- Kind regards Y, (Prebbleton) Feb 2010
We both thank you for your time and professionalism, we were glad to have gone with you. You did a great job advertising and were positive representitives of the house. Your service was great!
- Jenna and Sam (Bentley Street, Avonhead) December 2010
"You guys are amzing, thanks so much. Wendy you are on the ball. Great couple. Thanks, we are so lucky to have chosen our agents wisely."
- J Pettitt (Worcester Street, City) March 2010
Everything went smoothly and we were so glad to get the sale we did in such a tough market. Marc did a really good job in keeping us up to date and being realistic about the market situation.
- Nick and Julee ( Breezes Road, Avondale) Nov 2010
Very friendly agents, easy to deal with. Would use Marc and Wendy again.
- Brent and Cathy (Travis Road, New Brighton) Nov 2010
Marc and Wendy worked together as a great team. We had a very busy week with a large open home. Marc and Wendy managed it very professionally and provided me with an excellent result. Couldn't fault them at all.
- Carmen (Capri Lane, Hoon Hay) Oct 2010
"He did a very good job. Advising and supporting all the way along. Very pleased with his service".
- G Ugazzi (Bowenvale Avenue, Cashmere) Nov 2009
"Will use Marc and Wendy again - great couple - easy to relate to"
- R Eberhard (Tilford Street) Oct 2009
"Marc was fantastic and I feel we made a friend as well as sold our home. Couldn't have been better"
- P French (Forbes Street, Beckenham)
"I found Marc and Wendy to be very professional in their approach. They provided sound advice and worked well as a team. I was particularly impressed with their help prior to our decision to list the property.
They communicated well throughout the process and gave the impression they were working hard on my behalf.
They achieved a result which was beyond my expectations in a short period of time. Well done team!"
- John (Butler Street, Opawa)
Marc and Wendy have been very helpful in all ways and I definitely recommend them to anyone who has a house to sell.
- J Lamb (Halswell Road)